Product Management

Aha! Vs Jira: Which Tool Should You Choose for Product Development?

Athira V S

Content Writer

Athira V S

Created on:

August 7, 2024

Updated on:

August 7, 2024

15 mins read

Aha! Vs Jira: Which Tool Should You Choose for Product Development?

In the  product development process, the end goal is to create software that meets customer needs and aligns with business objectives. There are plenty of tools to help you achieve that, but two known ones you'll come across are Aha! and Jira.

Both options offer robust project planning tools and workflow optimization. But they also have unique features you should consider before making a final choice.

In this guide, you'll find a detailed overview of Aha! vs. Jira and additional insights into product development tools to help you make the best decision for your team's success.

What is Aha!?

Aha! interface

Aha! is a product management platform that allows companies to create, plan and execute their project strategies. It provides an essential tool that helps teams synchronize processes, visualize progress and collect customer feedback.

Aha! operates through multiple modules, each with distinct functionalities that must be purchased separately. This means you must carefully consider which features are essential for your project to ensure they are included in your chosen plan.

What is Jira?

Jira interface

Jira is Atlassian's comprehensive solution for agile project management, task tracking, and issue management within software development teams. It assists businesses with interactive timelines, scrum boards and powerful reporting capabilities.

Jira software integrates with over 3,000 tools, improving workflows in hundreds of teams spanning technology, finance, entertainment and other sectors.

Being primarily focused on agile workflow management, Jira lacks built-in customer-oriented features such as a customer feedback system. To access this and similar functionalities, you'll need to purchase separate add-ons.

Aha! vs Jira: A side-by-side comparison

Here are the key characteristics of Aha! vs Jira platforms.

Aha! Jira

Features

  • Roadmaps
  • Ideas
  • Whiteboards
  • Knowledge
  • Developing
  • Plan
  • Track
  • Collaboration
  • Launching
  • Reporting

Integrations

30+

3,000+

Pricing

Prices per toolset start at $59 per user/month for Aha! Roadmaps

Comprehensive pricing, Free plan available, starts at $8.15 per user/month

Ease of use

  • Drag-and-drop functionality
  • Tool segregation may disrupt workflow
  • It can be non-intuitive to some users
  • Agile support
  • Built-in tutorials
  • It can be complex for non-tech teams

Support

24/7 support for all users, responses within two hours

  • Free plan—community forum assistance
  • Standard—assistance during standard office hours
  • Premium—24/7 support
  • Enterprise—24/7 support

Customer reviews

4.7/5 ranking out of 532 reviews

4.4/5 ranking out of 14292 reviews

Aha! vs Jira—Features

Aha!

Aha roadmap feature

Depending on your pricing plan, your access to Aha! features may vary. The platform is divided into five separate modules, each of which needs to be purchased individually and offers distinct functionalities:

  • Roadmaps: Aha product roadmap tool streamlines planning, offering space to align features with strategic goals and effectively prioritize tasks.
  • Ideas: Track, collect, and prioritize feedback and customer insights within the Ideas area.
  • Whiteboards: Aha! offers whiteboards for brainstorming, co-creating, and refining workflows, mockups, and other elements of product ideation process within your product management team. 
  • Knowledge: Store and access all your product documents in Aha's AI-powered information hub.
  • Develop: Aha! Develop integrates strategic planning into workflows, allowing teams to use agile methodologies like Scrum, Kanban and SAFe.

Jira

Jira planning feature

Unlike Aha!, Jira doesn't require separate payments for its built-in features. These include:

  • Plan: Planning is crucial in product development, and with Jira software, you can effectively plan around critical dates and deliverables.
  • Track: Jira supports popular methodologies like Scrum and Kanban boards, ensuring you maintain full transparency into tasks, progress, and team responsibilities.
  • Collaborate: Gain access to real-time data and information your product development teams share on third-party apps like Slack, Figma, and GitHub.
  • Launch: With Jira's launch support, you can easily overview your go-to-market and development teams through synchronized release calendars.
  • Report: Gain insights into your work through detailed charts and real-time dashboards.

Aha! vs Jira—Integrations

Aha!

Aha! integrations

Aha! integrates with fewer tools than typical collaboration platforms, offering around 30 connections. On a positive note, these integrations function well without requiring extra plugins. They cover major tools and platforms like:

  • Jira (yes, you can use these two together if you need them for specific purposes)
  • Azure DevOps
  • Slack
  • Google Analytics
  • Salesforce
  • Zendesk

Aha! also provides an API for custom integrations.

Jira

Jira integrations

In contrast, Jira offers over 3,000 integration options, including:

  • Aha!
  • Slack
  • GitHub
  • Zephyr
  • Jenkins
  • Mailchimp

You can also easily connect with other Atlassian Marketplace tools. However, integrating some services, like Zendesk or Salesforce, may require additional plugins or extensions.

Aha! vs Jira—Pricing

Aha!

Aha! Roadmaps pricing plan

Aha! offers tiered pricing plans for specific toolsets:

  • Aha! Roadmaps—starts at $59 per user/month
  • Aha! Ides—starts at $39 per user/month
  • Aha! Whiteboards—starts at $9 per user/month
  • Aha! Knowledge—starts at $39 per user/month
  • Aha! Develop—starts at $9 per user/month

There's a 30-day free trial for all plans.

Jira

Jira pricing plans

Jira software offers a more straightforward pricing structure*:

  • Free—$0 for up to 10 users
  • Standard—$8.15 per user/month
  • Premium—$16 per user/month
  • Enterprise—$141,000 per year (billed only annually and available only for 801+ users)

Jira also provides a 30-day free trial period.

*Prices may vary depending on the number of product team members.

Aha! vs Jira—Customer support

Aha!

Aha! offers extensive customer support through guides, videos, and a knowledge base. Users can also contact Aha! 's 24/7 support team via their online form. They promise responses within two hours.

Jira

Jira's support varies by the selected plan. The free plan includes community forum assistance, the Standard plan provides assistance during standard office hours, and the Premium and Enterprise plans offer 24/7 support. Additional resources include tutorials, documentation, live chat, and phone support.

Aha! vs Jira - User rating

Aha!

Aha! has a 4.7/5 overall score (out of 532 reviews) on Capterra.

Users praise its effectiveness and framework. One user mentioned that the software efficiently organizes, plans, and documents everything needed for product development. Another user appreciated the structured methodology for evaluating goals and breaking down initiatives.

However, critics often point to the steep learning curve and limited integration capabilities. Some users have struggled with integrating the software with Jira, while others have found the software difficult to navigate and master, leading to a challenging onboarding process.

Aha! user review

Source: Capterra

Jira

Jira scores 4.4/5 (out of 14292 reviews) on the same website.

Jira is recognized for its capabilities in issue tracking, visualizations, and managing critical dates. However, it's also frequently criticized for its slower performance, particularly on complex projects, and its outdated interface. 

Ease of use varies among users. While some appreciate its in-app training, others struggle with its steep learning curve. This challenge usually arises because users need to learn not only how to use Jira itself but also how it interacts with necessary integrations and add-ons.

Jira user review

Source: Capterra

Zeda.io: Aha! and Jira alternative 

Zeda.io capturing VoC and generating customer insights

Both Aha! and Jira software offer robust solutions for teams seeking reliable project development platforms. But they also have their setbacks

Aha! requires separate purchases for different toolsets and offers limited integration capabilities. Plus, many users needed help navigating the platform.

At the same time, Jira's complexity may be daunting for non-tech-savvy users, and it lacks built-in customer and product feedback software tools, crucial for comprehensive product planning and development. Many users also complain that the interface seems outdated.

The good news is that the market offers various product management tool options beyond these two platforms. Exploring alternatives like Zeda.io can fill these gaps and deliver additional benefits.

What is Zeda.io?

Zeda.io is a user-centric, all-in-one product development suite that enables you to plan and create software aligned with your organization's needs and audience preferences. With potent features like user feedback tools, detailed product insights, and advanced roadmap planning, Zeda.io ensures your teams remain focused, productive, and ahead in delivering products your customers love.

And all this happens in one intuitive interface.

You get a centralized platform that integrates with all the essential tools to collaborate, create, and manage every facet of successful product development.

Features

Here are the main features you gain access to with Zeda.io:

  • Voice of customer: Access and track feedback from multiple channels with Zeda AI-powered Voice of Customer. It categorizes and analyzes customer insights, giving you a detailed view of user opinions and behaviors.
  • Product insights: Boost product success with a detailed product analytics tool. Understand customers' thoughts, implement feedback, and consistently deliver exceptional user experiences.
  • Impact-first roadmaps: Zeda visual roadmaps let you create strategic plans that prioritize product features, foster innovation, and drive revenue for your business.
  • Release notes AI: With Zeda.io, you can effortlessly create and manage product release notes. The feature lets you customize notes and monitor their reach and engagement to better understand and serve your customers.

Sign up to access these features and more.

Why choose Zeda.io over Aha! and Jira?

Get AI insights based on customer voice

While Jira and Aha! are great product management tools, Zeda.io introduces a fresh blend of features designed to ensure your product's success.

Here's how Zeda.io compares to Aha! vs Jira:

1. Zeda.io vs Aha!

Unlike Aha!, where users must purchase separate modules, Zeda.io provides a unified approach that simplifies setup and eliminates the hassle of piecing together functionalities. Product managers using Zeda.io also enjoy a more intuitive platform, making it easier to adopt and use.

When it comes to customer feedback, Zeda.io excels with its advanced customer-centric features that simplify leveraging customer inputs and deciding what to build next. 

With Voice of Customer, you can create roadmaps that directly incorporate user feedback, ensuring your product development aligns with user needs. Another Zeda.io functionality, Release Notes, keeps users consistently informed about updates and developments, fostering engagement and transparency with your audience.

2. Zeda.io vs Jira

Although Jira offers many integrations, their product discovery tool, for example, often requires additional plugins or setups to function properly. Additionally, users have to do a lot of manual work to integrate. In contrast, Zeda.io provides seamless integration with over 5,000 apps without any extra plugins. Simply select the app, connect with it and boost your workflows.

Moreover, Zeda again stands out with its built-in customer feedback features, a capability Jira lacks. This integrated approach simplifies platform usage and speeds up onboarding, providing all necessary tools within a unified environment.

Another plus is that Zeda.io integrates smoothly with project management tools, including Jira, to enhance agile development, task management, and issue tracking.

Explore Zeda.io with a 90-day, prorated refund.

Conclusion

When deciding on a product development tool, it's crucial to consider your project's unique needs. You need a platform that helps you listen to, understand, and address your customers' needs effectively. 

Selecting a product management tool that offers strong project planning, seamless integrations, and a centralized approach to support your team's success is equally important.

Zeda.io checks all these boxes.

Ready to experience the benefits firsthand?

Sign up for Zeda.io's free trial today.

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FAQs

How is Aha! different from Jira?

Aha! is primarily a product management platform focused on strategic roadmap planning. On the other hand, Jira is a project management tool designed for bug tracking and agile workflow management.

Does Aha! link to Jira?

Yes, you can integrate Aha! with Jira. In Aha!'s integration settings, select Jira and enter your Jira URL and login details. Then, define mappings to set up integration. Once completed, Aha! and Jira will automatically share data. This allows all teams to view both planning tasks in Aha! and development tasks in Jira.

Is Aha! a good tool?

Yes, Aha! is a good product management tool. Users appreciate its efficient task management features and performance. Aha! enables companies to plan project strategies, synchronize processes, and visualize progress. However, it can be challenging to learn and use, and it offers limited integration options.

Why use Aha! instead of Jira?

Aha! may be better for your software development if you prioritize idea management and strategic roadmap planning. These are areas in which Aha! excels over Jira, which is more task and issue-tracking oriented.

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