Product Management

AI Product Discovery: Make the Strides to Customer-Centric Growth

Athira V S

Content Writer

Athira V S

Created on:

January 11, 2024

Updated on:

November 13, 2023

4 mins read

AI Product Discovery: Make the Strides to Customer-Centric Growth

The product discovery journey is a never-ending process! It's a process that requires constant attention, adaptation, and, most importantly, listening to your users. After all, they are the ones who interact with your product daily and can provide invaluable insights.

We totally get it - there's just so much public product review data out there, it can be a bit overwhelming! But don't worry, because we've got your back. 

We're excited to introduce you to our new AI Product Discovery by Zeda.io. It's gonna make your life a whole lot easier by ensuring you don't miss any important customer insights. So sit back, relax, and let us take care of the hard work!

Sounds great, doesn't it?

Let us explain in detail how AI Product Discovery could be a game-changer for you!

To present the power of AI Product Discovery, let's use Notion as an example - a platform we all are familiar with.

Data Collection and Analysis

As a first step to uncover the key insights, you will need to select the platforms from which you want to collect the data. AI product discovery offers data extraction from G2, Capterra, ProductHunt, Trust Pilot, and Trust Radius. Interestingly, you can dploaf your product reviews in CSV format as well.  

So, for Notion, we collected data from all the platforms given below. You can select the source that suits your needs.  

Instant Insights

Once, you select the sources, before you can think of anything else, your AI-generated product insights will be at your disposal. Let us look at what the insights for notion look like:

General User Sentiments

Based on sentiment analysis, AI Product Discovery displays how users feel about your product. In the case of Notion, 90% of user feedback has a positive sentiment, which indicates high levels of customer satisfaction. 

Only 5% of the feedback is neutral, while the remaining 5% shows negative sentiment. This suggests that while there might be some concerns or indifference among users, the majority of them have had a positive experience with Notion.

Top Feature Requests

We know that you're probably inundated with feature requests from all over the place, but we also understand that there's one particular request that's on everyone's mind and could really make a difference.

That's where our Top Feature Requests section comes in handy. It allows you to quickly identify the features that your customers are most eager to see in your product.

According to the report, the most requested features in Notion are better performance and speed, an improved mobile app experience, and more.

We're constantly working to make sure that your customer's experience with our product is the best it can be, and these section help you do just that!

Most Loved Features

This part of the report highlights the features that receive the most love and praise from your users. Knowing which features are most appreciated can guide your marketing efforts to highlight these aspects and inform your development team about what to maintain or enhance.

This section will help you understand what your users love the most about your product. For instance, Notion's users rave about its flexibility and versatility, organizational features, etc.

Main Complaints

One of the key factors for keeping customers happy is addressing their complaints and pain points. That's why we've included the "Main Complaints" section in our AI Product Discovery report. This section highlights common issues that users face, such as problems with customer support or technical difficulties. What Notion’s users don’t like are its customer support, technical issues, and so on. 

By focusing on these areas, their product teams can make changes that will improve the user experience and boost satisfaction. The report also offers insights into other aspects of user interaction and satisfaction, which can help inform development priorities and refine product strategy.

This proves that with Zeda.io's AI Product Discovery, the guesswork is removed from product development. The feedback, once a raw, unstructured mass, is now a clear roadmap pointing towards customer-centric decisions.

Conclusion

The insights generated for Notion are just a snapshot of what AI Product Discovery by Zeda.io can offer. In today's competitive landscape, where customer feedback is more than just words - it's a goldmine of insights - Zeda.io ensures that businesses are equipped to mine and refine this gold into actionable, impactful strategies. Don't just listen to your customers; understand them with AI Product Discovery by Zeda.io.

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