Insights 2.0 by Zeda.io - AI Copilot for Shaping VoC into Product-led Revenue | Product Hunt
insights 2.0

AI Copilot for Product Teams to turn VoC into Revenue

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customer-led

Uncover critical insights from feedback and start building revenue-focused roadmaps.

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50%

Growth in sales

10x

Revenue streams

20%

Boost in retention

90h

Savings in time

Auto-analyze insights from customer chats

Zeda AI spots valuable product insights from customer conversations on Slack, Intercom, & more.

Set up integrations
Surface actionable scoops for key product areas

Slice & dice insights into relevant product areas, and build features that matter the most.

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Generate AI insight reports for major customer signals

Get actionable insights on top requests, top complaints, & more - across product areas!

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Close the feedback loop on autopilot

Share real-time notifications for new releases and close the feedback loop 10x faster.

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AI Product Intelligence for
High-Performing Product Teams
Uncover Customer Sentiments Easily

Go beyond surface feedback to understand your users’ emotions and pain points for an improved user experience.

AI summary

Report analysis

Customizations

Track New Revenue.. and Lost Deals

Turn customer insights into actionable sales strategies for improved retention and growth.

Understand the "why" behind lost sales and prevent future losses with data-driven insights.

Discover untapped revenue opportunities within your pipeline based on customer feedback.

Drive Customer Loyalty & Growth

By collaborating with your customer success & support, analyze your path to continuous product improvement.

Proactively identify areas for improvement and ensure continued customer success with insights.

Reduce product-related queries and improve support team’s efficiency in dealing with customer issues.

Foster loyalty by prioritizing customer needs and building positive brand experiences.

Look what our customers say about us!

Max Yampolsky
Founder & Leadership at One Click Crypto: AI + DeFi
A high-value add to any team looking to make sure they are serving their customers to the best of their ability. We've been looking for something just like this for months. Waiting for it, really. The AI rush is amazing!
Snehasri Purama
Sr Manager@Sprinque
Zeda.io is helping product teams ship what their users are asking for,  what their stakeholders want, and what the team is onboard with. It is that easy!
Carl Vellotti
Sr PM at GoodRx
I spent all weekend trying hundreds of AI PM tools.
It's an AI-powered product discovery tool that helps you use customer insights to create your strategy and roadmap.

Literally a PM's dream.
Michael Ho
Head of Product & Business Strategy - TranSwap
Zeda.io is highly customizable, especially since different product managers/companies might have their own ways of working. It is an impressive tool for product managers to manage tasks efficiently, right from defining the products to releasing the products.
Snehasri Purama
Sr Manager@Sprinque
The biggest problem Zeda.io has solved for us is alignment. As a company, all teams have different visions for the long-term. Zeda.io has helped bring everyone together while increasing the visibility across teams.
Vikram
Product lead @Task Monk
Zeda.io stays true to its mission of making Product Management simpler and more efficient. Our Product Managers have never had an easier time listening to customers and gaining actionable insights that lead to new and improved features.
Max Yampolsky
Founder & Leadership at One Click Crypto: AI + DeFi
A high-value add to any team looking to make sure they are serving their customers to the best of their ability. We've been looking for something just like this for months. Waiting for it, really. The AI rush is amazing!
Snehasri Purama
Sr Manager@Sprinque
Zeda.io is helping product teams ship what their users are asking for,  what their stakeholders want, and what the team is onboard with. It is that easy!
Carl Vellotti
Sr PM at GoodRx
I spent all weekend trying hundreds of AI PM tools.
It's an AI-powered product discovery tool that helps you use customer insights to create your strategy and roadmap.

Literally a PM's dream.
Michael Ho
Head of Product & Business Strategy - TranSwap
Zeda.io is highly customizable, especially since different product managers/companies might have their own ways of working. It is an impressive tool for product managers to manage tasks efficiently, right from defining the products to releasing the products.
Snehasri Purama
Sr Manager@Sprinque
The biggest problem Zeda.io has solved for us is alignment. As a company, all teams have different visions for the long-term. Zeda.io has helped bring everyone together while increasing the visibility across teams.
Vikram
Product lead @Task Monk
Zeda.io stays true to its mission of making Product Management simpler and more efficient. Our Product Managers have never had an easier time listening to customers and gaining actionable insights that lead to new and improved features.

Frequently Asked Questions

How can I access Product Insights module for my workspace?

The Product Insights module is available as a part of Discovery module set. This module is only activated once your feedback module has more than 200 feedback. After getting 200 feedback, you will be presented with product area suggestions that you can accept and then activate your dashboard.

What are ‘Product Areas’ and ‘Insights’?

Think of ‘Product Areas’ as the locations of potential issues (e.g., Integrations) and ‘Insights’ as the specific problems encountered (e.g., issues with Salesforce authentication). Use product areas to pinpoint where problems may lie and insights to understand the nature of these problems.

Which tools can Zeda.io integrate with to generate insights?

Zeda.io is capable of ingesting feedback in all formats - customer emails, call transcripts, support tickets, sales dependencies, chat conversations, survey results and even notes from customer calls.  Zeda.io can be integrated with Slack, MS Teams, Gong, Grain, Intercom, Zendesk, HubSpot, Salesforce, Email or connect any other data source via our public feedback API.

How do I create and track problem statements based on customer feedback?

Once Product Insights is activated, navigate to ‘Analyze’ to start. Here, you can organize your data based on feedback volume, revenue impact, or customer count, applying filters to hone in on specific insights or areas for a detailed analysis on charts and data tables.

What control do I have over insights and product area suggestions?

You’re in full control: AI might not always get it right, so you can create, merge, or archive product areas and insights to ensure your data remains accurate and relevant.”

Are there any tutorials or guides available to help me get started with Zeda.io?

Yes, we offer an onboarding guide to help new users familiarize themselves with Zeda.io. You can find the onboarding guide here. Alternatively you can always reach out to us on support@zeda.io