Capture customer feedback from multiple channels
Set up a customer portal on your domain and customize its theme to match your brand. Use access controls to make it public or restrict it to specific users. With SSO, enable users to post, upvote and comment on requests effortlessly.
Install a white-labeled in-app widget to enable customers to natively capture screenshots, screen recordings, and attachments from within the product journey.
To understand the impact of each feedback on your business, drill down into the specifics with a dedicated feedback panel.
Customize and share feedback forms to collect feedback directly from customers or internal teams.
Integrations
Filter & process feedbacks faster
Zeda.io’s feedback filters let you quickly organize, prioritize and understand customer feedback. Identify and address burning customer problems and close feedback loops faster.
Feedback groups
Create feedback groups by applying filters and rules based on source, type, and customer impact.
Feedback filters
Create feedback filters and quickly access feedback based on your workflow and priorities.
Feedback stages
Use the progress-based view to dynamically classify and track feedback as backlog, open, or resolved.
Import feedback
Move your feedback to Zeda.io with a simple CSV file import format.
Import bulk feedback from CSV
Move your feedback to Zeda.io with a simple CSV file import format.
Solve customer problems and drive business outcomes.
