Zeda Updates

Dynamic insights dashboard: Keep tabs on customer insights in real time

Riya Handique

Product Marketer

Riya Handique

Created on:

August 21, 2024

Updated on:

August 21, 2024

5 mins read

Dynamic insights dashboard: Keep tabs on customer insights in real time

In today’s hyper-competitive market, product managers face a multitude of challenges:

  • Drowning in a sea of customer feedback from multiple sources - because well, the customer only rings twice!
  • Struggling to identify which customer requests should be prioritized - Data is a myth!
  • Grappling with the constant pressure to deliver features that not only meet - but also exceed user expectations.

The stakes are high— and missed signals can lead to unhappy customers, lost revenue, and even churn. But what if there was a way to cut through the noise and gain a clear, real-time view of what your customers truly need?

That’s where Zeda.io’s all new Dynamic Insights Dashboard comes in.


What’s new in the Dynamic Insights Dashboard?

With Zeda.io’s new Dynamic Insights Dashboard, we’re taking your product discovery experience to the next level. Here’s what you get -


1) A real-time overview of what your customers are saying
:

Get a snapshot of trending requests, suggested improvements, impacted customers, or the potential revenue on the line - all in a single dashboard. This bird’s-eye view ensures you never miss a beat when it comes to what’s top of mind for your users.


2) Top product areas that need immediate attention:

Our dashboard highlights the most critical product areas that need your focus right now - with an emphasis around how many and which product areas are trending. With insights generated from real-time data, you’ll know exactly where to direct your efforts to make the biggest impact.


3) Saved views for multiple reports on insights:

Whether it's tracking complaints, spotting opportunities, or assessing potential churn, our dashboard offers ready-to-use reports to give you a head start. And if you’ve got specific hypotheses and problem statements to test, you can easily create custom reports tailored to your unique needs.


Why it matters for Product Managers

In a landscape where customer expectations are ever-evolving, product managers need more than just data—they need real-time actionable insights that drive results. Here’s why Zeda.io’s Dynamic Insights Dashboard is a game-changer:

  • You can proactively address customer needs → The days of reactive product management are over. With Zeda.io’s Dynamic Insights Dashboard, you can proactively identify and prioritize the feedback that has the most significant impact on your product’s success. By focusing on what matters most, you not only improve the user experience but also build a product that resonates with your target customers.
  • Streamline decision-making quicker than ever → Making strategic decisions can be overwhelming when you’re inundated with conflicting feedback. Our dashboard distills complex data into clear, actionable insights, enabling you to make decisions quickly and confidently. This means less time spent debating what to do next and more time spent driving your product forward.
  • Boost customer retention and revenue : By keeping a close eye on the most pressing issues and opportunities, you can address problems before they escalate, identify features that drive engagement, and ultimately reduce churn. The ability to link customer feedback directly to revenue impact ensures that your product roadmap is not just customer voice-driven but also revenue-driven.


Get Started with Zeda.io

Zeda.io’s Dynamic Insights Dashboard empowers you to stay ahead of customer expectations, ensuring that your product remains competitive and relevant. With real-time insights guiding your decisions, you’re better equipped to anticipate trends and respond to changes in user needs swiftly.

Ready to see the magic happen?

Simply book a walkthrough with us to set up this dashboard for you and get a 1-month free POC along with special quotes.

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