Accelerate success with
customer-led product discovery

customer-led

Capture and centralize customer feedback, uncover burning issues, and discover product opportunities.

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Collect feedback from multiple
channels in one place

Use Zeda.io's native tools and integrations to efficiently gather valuable qualitative customer feedback. Gain valuable insights into your customers' experiences and make informed product decisions.

Customer portal
Widget
Panel
Link
Customizable feedback portal to serve as your community. Capture feedback, showcase roadmaps, and publicly share progress with your customers.
Our smart widget lets your users take screenshots, annotate & record videos, and share feedback from right within your app.
To understand the impact of each feedback on your business, drill down into the specifics with a dedicated feedback panel.
Customize and share feedback forms to collect feedback directly from customers or internal teams.

Integrations

Connect business impact directly with customer feedback

Associate revenue data to determine the business impact of customer feedback and product features.

Link feedback with pre-defined customer cohorts

Integrate product analytics platforms like Mixpanel and Amplitude to connect customer insights with distinct cohorts.

Filter & process feedbacks faster

Zeda.io’s feedback filters let you quickly organize, prioritize and understand customer feedback. Identify and address burning customer problems and close feedback loops faster.

Feedback groups

Create feedback groups by applying filters and rules based on source, type, and customer impact.

Feedback filters

Create feedback filters and quickly access feedback based on your workflow and priorities.

Feedback stages

Use the progress-based view to dynamically classify and track feedback as backlog, open, or resolved.

Import feedback

Move your feedback to Zeda.io with a simple CSV file import format.

Solve customer problems and drive business outcomes.

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