Get Actionable Customer Insights with AI

Leverage Zeda.io's AI & ML capabilities to truly understand customer feedback, sentiments, their revenue impact. Gain actionable insights and make informed decisions.

Collect Feedback From Multiple Channels

Uncover problems to solve for customers.

Capture and centralize customer and product feedback, uncover burning issues, and discover product opportunities.

Accumulate and connect feedback data using native tools such as widgets and portals and integrations with customer support tools.

Conduct user research and collect feedback for rapid prototyping and validation.

Associate revenue data to determine the business impact of customer feedback and product features.

Incorporate product analytics platforms like Mixpanel and Amplitude to connect customer insights with distinct cohorts.

Extract customer health and deal information from CRM platforms, linking them to relevant feedback and product features.

Customer portals

Widgets

AI feedback analysis

5K+ integrations:

Salesforce LogoHubspot iconGong LogoSlack logoZendesk logoIntercom logoMixoanel logoMixpanel logo
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Image for Сustomer Insights
Validate ideas against feedback

Ask AI and quickly validate your ideas or projects you are working on against actual customer feedback and assess if you’re on the right track.

Explore Feedback themes

Zeda.io AI breaks down thousands of customer feedback from multiple channel into specific feedback and product themes and by impact to make it easier for you to prioritize product development.

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Image for Сustomer Insights
Gauge revenue impact

For every product and customer insight that Zeda.io generates, it informs you of the revenue and potential opportunity impact it may have on your business and customers.

AI-recommended product actions

Zeda.io not only analyzes feedback and breaks them down but more importantly suggests product and business actions you need to take for maximum impact.

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Solve customer problems and drive business outcomes.